Health Strategies Group is a long-established consultancy providing innovative sales and marketing research, analysis, and recommendations to a stellar list of pharma and biotech clients. The company's success relies on our talented, innovative and highly motivated associates working together in an environment that values creativity, teamwork, and mutual respect.

We believe how you do your work is as important as what you do and have created an environment that rewards and supports collegiality, team work, and respect for each other. We hire highly skilled, bright, and successful people with unmatched ethics. We respect our commitments to one another and to our customers, delivering to each what we promise, when we promise, and with attention to detail and quality.

If that interests you, we invite you to view our current job postings.

Current Openings		Department	Location	Code
	Director, Client Services	Sales, Marketing and Client Management	Irvine, CA	HM-DCS
Title: Director, Client Services Department: Sales, Marketing and Client Management    Location: Irvine, CA    Type: Full Time    Position Code: HM-DCS    Position Overview This Director, Client Services will focus on increasing sales of multi-client products and securing renewals of existing services within an assigned group of clients that have potential for further penetration. This Client manager will also identify new big pharma/biotech clients and secure their purchase of our existing and new multi-client services. This position will have primary responsibility for new product sales. Primary Duties and Responsibilities: 1) Business development—50% of time Secure contract renewals on multi-client services and ensure payment on a timely basis Selectively sell new products/services to appropriate clients Increase the purchase of our multi-client services within targeted client companies Identify, gain access to and build positive relationships with new big pharma/biotech clients, and secure purchase of our current multi-client services 2) Client management—50% of time Build, develop, and maintain positive relationships and increase loyalty within assigned client companies Expand relationships with key decision makers and build loyalty within targeted clients segment Promote use of services within client company Identify key users of services within client companies and connect the client with the correct people at Health Strategies Group Ensure that the right individuals receive service deliverables and support, including onsite briefings Provide guidance to research directors on how clients can apply/operationalize the work Track and triage inquires from clients Develop and implement a strategic account plan for each client and lead regular account planning updates with senior management and the cross-functional team of service directors and consultants who support the client Required Skills and Abilities Must posses proven business development and client management skills with a demonstrated client focus Strong business, analytic, and problem solving skills Demonstrated knowledge of and understanding of market trends effecting pharmaceutical manufacturers Ability to utilize large amounts of data and other types of information from multiple sources to complete a final analysis of a business question/situations and recommendations/suggested actions Ability to listen and identify client needs and link these to appropriate HSG services Knowledge of marketing research methodologies Strong organizational and time management skills Excellent written and presentation skills Attention to detail Must have ability to work under pressure, meet deadlines, and work on multiple projects simultaneously Must be a team player and be able to effectively interact with staff at all levels of the company Ability to engage, influence, and lead people Ability to present self as credible in front of senior management at client companies Willingness and ability to travel approximately 20-30% of time Proficiency in MS Word, Excel, PowerPoint, Outlook Required Experience Five plus years of pharmaceutical, medical/health industry-related experience required Three plus years of new client sales, business development, and client management experience in the pharmaceutical or medical/health industry-related required Experience with selling or buying market research/consulting services in the pharmaceutical industry preferred Experience in either Managed Markets (marketing or account management) or Sales Force Effectiveness a plus Required Education B.S./B.A in relevant field of study required Advanced degree (e.g., MBA, MS, MPH) preferred Additional Comments Expectations for All Employees: Supports the organization's mission, vision, and values by exhibiting the following behaviors: Client focus, accountability, innovation, teamwork, honesty, integrity. and respect for all team members.
	Manager, Analysis Support	Managed Markets Practice	Lambertville, NJ	HM-MGRMM
Title: Manager, Analysis Support Department: Managed Markets Practice    Location: Lambertville, NJ    Type: Full Time    Position Code: HM-MGRMM    Position Overview The Manager leads and manages a team of three to five market research analysts in support of the assigned practice or service area. This position also leads projects, designs research, and manages and/or executes research activities for large syndicated and single client consulting research projects. Project management includes proposal development, project plan development, analysis, presentation development, and delivery of client presentations. Primary Duties and Responsibilities: 1) Development & management of associates—40-55% of time Manage analyst team Develop analyst objectives, conduct performance reviews and skill assessments Monitor analysts’ workload and assign them to appropriate projects and client inquiries Provide training and development to associates Develop associates’ consulting skills through one-on-one coaching, mentoring, and providing appropriate resources and opportunities to develop skills Serve as a resource for information and guidance for the analyst team 2) Project analysis & presentations/client deliverables—15-25% of time Manage data in SPSS, Excel, and Access Analyze data in SPSS (utilizing frequencies, crosstabs, sorts, etc.) Conduct advanced analysis (e.g., modeling, regressions, etc.) Analyze data in Excel (creating pivot tables & graphs) Create relevant data results in Excel graphs and charts Identify key findings and use them to develop implications and recommendations for final deliverable Write presentations and final reports Present final deliverables/presentations at client meetings Respond to any further client inquiries regarding projects 3) Manage quantitative & qualitative pharmaceutical research projects—10-20% of time Write proposals/project plans (i.e., develop costs/budget, resource needs & timelines for projects) Develop research objectives and determine appropriate methodologies Work with clients to solidify research objectives Design research tools (i.e., surveys & discussion guides) Develop and communicate budgets, project timelines, and resource needs with clients and internal team Conduct phone and in-person interviews and create contact reports with resulting detail from interviews Keep projects within budget and estimated timeline by anticipating and resolving issues with fielding, surveys, and clients Serve as key client contact for project (respond to client questions, provide project specific communications, etc.) 4) Client management—10-20% of time Assist with building and developing positive relationships for Health Strategies Group within client companies Assist with determination of project/business objectives used to create proposals based on verbally communicated client needs and/or RFPs Assist with management of client inquiries and questions Required Skills and Abilities Strong conceptual and analytic skills Critical thinking skills Quantitative skills A basic knowledge of statistics Working knowledge of entire market research process Project management skills Excellent presentation skills Ability to translate data into meaningful information Proficiency in MS Word, Excel, PowerPoint, Outlook, and a working knowledge of statistical package such as SPSS or SAS Willingness and ability to travel approximately 10% of time Able to provide direct reports with feedback and coaching to develop their skills Required Experience B.S. /B.A in relevant field of study Advanced degree (e.g., MBA, MS, MPH) preferred Three-five years of pharmaceutical, medical/health industry-related experience required Two plus years of market research experience required One plus years of management experience required Additional Comments Expectations for All Employees: Supports the organization's mission, vision, and values by exhibiting the following behaviors: Client focus, accountability, innovation, teamwork, honesty, integrity and respect for all team members.
	Manager, Client Operations	Sales, Marketing, and Client Management	Lambertville, NJ	HM-COM
Title: Manager, Client Operations Department: Sales, Marketing, and Client Management    Location: Lambertville, NJ    Type: Full Time    Position Code: HM-COM    Position Overview The Manager of Client Operations, will lead, refine, and manage operational processes for our sales and client management function. Primary Duties and Responsibilities: 1) Develop and oversee operational processes & tools required to support account management and acquisition process—30-40% of time Manage the client planning process and the annual renewal and contract process Work with Client Managers and Finance to ensure that new clients are appropriately onboarded and ensure all phases of the proposal and contracting process are complete for new clients Work with finance to develop and oversee process for maintaining updated client subscriptions Monitor and reinforce organizational compliance with account management processes and use of account management tools Assist with initial training of all associates in HSG’s account management processes and tools Serve as an ongoing resource for associates regarding account management processes and tools Work as an active project team member to identify problems and barriers to successful account management and recommend solutions including new tools and standard procedures for account management 2) Sales & client management reporting function—20-30% of time Create sales funnel reports and forecasts. Work with database coordinators to develop ongoing reports that describe where clients are in the sales cycle and work with Director of Sales to monitor progress compared to goals. Measure, and report progress with renewal process including proposals developed, accepted and invoices sent. Identify and communicate gaps compared to previous year’s sales. Track metrics needed for year-end client manager objectives including client presentation status, new sales, presentations, and client reviews and report quarterly progress Maintain client manager assignment list and current client list 3) Support management of research service client information, distribution lists & service agreements—15% of time Track changes in client and prospect lists and inform Database Coordinator of changes. Follow up on discrepancies with clients, Client Managers, Research Directors and provide Database Coordinator with updated and correct contact information. Track client communication restrictions and inform Database Coordinator of restrictions Maintain file of client agreements, Conduct annual audit of client agreements/identify gaps in signed agreements and follow up with Client Managers to close gaps. Review client service agreements/contracts; address the legal issues and changes requested by clients 4) Client support—15% of time Manage web-based requests for all HSG clients/triage web-based inquiries to appropriate HSG contact Manage web Research Summary sign-ups Answer/resolve client-initiated calls about website issues, password requests Required Skills and Abilities Must possess customer service skills Must be extremely detail orientated Strong conceptual, analytic and problem solving skills Strong project management skills Good written and verbal communication skills Must have ability to work under pressure, meet deadlines, and work on multiple projects simultaneously Must be a team player and be able to effectively interact with staff at all levels of the company Ability to manage data and create/process reports from database Proficiency in MS Word, Excel, PowerPoint, Outlook, Access or other database Required Experience B.S./B.A in relevant field of study required Two plus years of project management experience or sales operations experience required Experience with using CRM tools such as ACT and salesforce.com preferred Experience in developing sales reports/forecasts preferred Additional Comments Expectations for All Employees: Supports the organization's mission, vision, and values by exhibiting the following behaviors: Client focus, accountability, innovation, teamwork, honesty, integrity, and respect for all team members.